Training Videos: 5 out of 6 would rather watch than read…

5 out of 6 would rather watch than read
… that’s what made TV so popular.

Adults would

1. prefer to learn in privacy without peer pressure,

2. they would rather watch than read, and they would

3. prefer not be distracted by the entertainment value of the learning materials.

Video is also extremely helpful in cases where the trainees have low reading motivation. We convert your manuals, standard operating procedures, powerpoint slides to video format with animations, narration, music, etc.

Training Videos have been around for decades.

At some stage, we’ve all been made to watch one with a poorly written script, bad acting, overly dramatised narration and of course, bad music (and hair, you can’t forget the hair). And if you’re like me, you probably had lots of fun laughing at them and not learning.

But forget any bad experience you’ve had with a 70’s style training video. Educational videos really do work and they have come a long way.

The reason they have lasted such a long time is that they can quickly and effortlessly get across important training messages. Complex information can easily be understood.

Other benefits include faster staff training, a more productive and efficient workforce and reduced training consultant fees.

Best of all, educational videos will always deliver a consistent message and never have a bad (hair!) day. Important messages can be watched over and over again.

Tailor made productions are an indispensable training tool for companies with a large workforce that have important processes and procedures that need to be undertaken safely and correctly. New inductees can easily be trained to your specific company needs.

So if bad music and poor narration doesn’t work, what does?

1. Keep your Script Simple, Stupid

To get your training video going, it all starts with a KYSSS. Better wise known as Keep your Script Simple, Stupid.

Too often companies will write their own script based on their big (boring) training manuals. This is great if you want people to refresh themselves with a nap during their training session. Not great if you want to grab their attention and teach them something.

The beauty with video is that both pictures and sound tell your story. So you don’t need lots of talking to explain things, as you can show people what you mean.

After all, research has found that people remember about 80% of what they see, not what they hear.

Our advice is to spend a lot of time getting your script right, as it really does drive the quality of the production. Use lots of short sentences and avoid overly technical jargon.

If you can, get the video production house to write the script for you. Often getting a trained script writer to write your script means that it will be written in simple English that is not overly technical (ie: not a yawn creator).

2. Leave your Director Dreams at Home, Buddy

Often we’ve been called in to re-do a training video that was made in-house. An aspiring staff member with (dodgy) dreams of Hollywood believes they can have a crack at the company training video.

By the end of it, their pesky dreams are no longer. Long hours of frustrating editing has seen to that (which is a relief to their manager).

Despite their Scorsese intentions, the end result is often an out of focus, badly narrated production with jarring music. Usually pretty reminiscent of training videos of old or like something your mum would make.

As a training tool, it has little impact because people are too busy trying to work out what the camera is trying to focus on or trying to hear what the narrator is actually saying (which is usually them talking while filming).

Our recommendation is to use a professional video production house with lots of training video experience.

When choosing a video production company, take a look at their videos to make sure that the script is sensible, the narration is clear, the camera work is smooth and at the same quality as what you’d expect on television.

Stay away from production houses with no training video experience or who themselves aspire to be film directors (which seems to be about 95% of them). Too often, they have no business acumen and forget to focus on how to get messages across and improve learner message retention.

3. Reiterate, reiterate, reiterate

Using titles to reiterate your important training messages is incredibly effective. They need to be used generously in a production, as they really do increase your message retention rates.

4. Change what’s on screen……now

Expert training video producers have lots of tricks up their sleeves to grab audience attention and concentration.

One of them is changing what’s on screen every few seconds. The change doesn’t have to be dramatic. It can be as simple as a close up shot, a new title, or even a shot from a different angle.

By constantly changing the on-screen vision, people are more likely to keep watching with interest.

Another important point is to avoid getting your video done through your training consultant. In our experience, they tend to look at the size of their commission cheque (particularly sales trainers) and do not care about the end result. Most training consultants have no video experience which means they do not know the best way to present information in a video format.

Remember, if you need to get a training video produced, focus on the quality of the script and ensure that you choose a video production house that wants to improve learner message retention rather than just provide pretty pictures on the television. And for good measure, take a look at their hair!

Marie-Claire Ross is a Producer at Digicast Productions. A video production house that specialises in corporate training and marketing videos. You can check her out (and her hair) at http://www.digicast.com.au or phone (03) 9696-4400.

How to Create 58M impressions … 123,000 visitors …

Why pay a publicist outrageous fees to get you a tiny insignificant article in a newspaper or magazine rag when you can literally become an industry niche sensation overnight using a carefully constructed video and a handful of long-tail industry-specific keywords? We don’t just do videos, we help you get that video viewed by thousands of qualified prospects. Using little-known, inexpensive techniques we can bring over 100,000 visitors to your sites for less …

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Why pay a publicist outrageous fees to get you a tiny insignificant article in a newspaper or magazine rag when you can literally become an industry niche sensation overnight using a carefully constructed video and a handful of long tail industry specific keywords? Traditional publicists have become that 1972 bowling ally loitering, disco dancing reject while a new breed of publicists have stepped in and transformed the industry from paper, to cyberspace in only a few short years.

Why traditional publicists have been adjusting that pathetic comb over hairstyle, young and aggressive publicists have been creating publicity techniques that deliver results in 24 to 48 hours as opposed to 6 to 8 weeks and as far as results, there is no comparison. Online marketing and publicity techniques such as creative video submission, if done properly can transform the direction of a failing company to “THE” industry powerhouse almost instantly by loading the video with solid, well thought out descriptions and targeted long tail keyword tags. A publicist who understand the concept of pure video publicity can tailor a campaign that can outperform any traditional publicity technique ever devised by the good ole’ boy networks who overcharge and under deliver for their clients.

Video marketing can stretch past the tiny geographic proximity of a city, across state lines and into international territory. Publicists that specialize in video marketing and other online methods used in strategic combination with one another, will have the client dominating every aspect of their industry niche. Targeted video marketing by the Web 2.0 type publicists translates into instant client results that build stronger client relations and can transform the future of any company in any industry.

James Scott, CEO of Princeton Corporate Solutions ( http://www.princetoncorporatesolutions.com ) specialize in corporate and political publicity strategies as well as assisting corporations of all sizes raise corporate awareness via online media. James uses Princeton Corporate Solution’s vast arsenal of contacts and proprietary methods to promote companies preparing for PPM and IPO offering due diligence by investors and lending institutions. Whether you are looking for massive, results oriented publicity or a corporate consultant to help you get your company ready to get to the next level with a Private Placement Memorandum James is here to help starting with a free consultation. call 267-233-0183

Laser focused company videos

In a complex multilayered corporate sale, your marketing support materials need to address different buyer concerns in each stage of the selling cycle: Demonstration of company capabilities, Differentiation and unique supplier status, Needs assessment procedure, Resolution of concerns, and Post-sale cognitive dissonance. Each stage has vastly different decision parameters. Your videos need to focus on objections precisely.

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The Death of Traditional Selling

Far too many people waste time pursuing leads that refuse to pick up the phone or return calls. In your initial interactions, the prospect seemed ‘hot’ for your services. You did your song and dance. You sent literature. Now, nothing. The prospect has turned cold to all attempts to further the selling process.

Why? Because they suffer from an ailment more common than the common cold; salespressuritis. A sickening fear of being sold.

There is a simple cure for this fatal ailment. Avoid selling in the first place. I don’t mean to steer clear of all contact. I mean toss out the gimmicky, 1980s talk-your-head-off, push-for-a-close techniques the ‘gurus’ of the past preached.

In corporate sales, gimmicky sales pitches DON’T WORK. If anyone buys they buy in spite of the gimmicks, not because of them. Gimmicky sales pitches don’t work in big ticket sales situations either. There are two reasons why they never have worked and never will.

Today’s market is far too sophisticated. They’ve “seen it all” with respect to alternate choice closes, Ben Franklin close, and all the other stupid techniques that insult a buyer’s intelligence.

Second, fast-talking, outsmart-your-listener, old school techniques don’t work if you’re selling anything over a few hundred bucks. And lets face it, there’s not an industry alive that will pay sales reps to make sales under $100 (except maybe MLM). So chances are what you’re selling qualifies as a big ticket item.

The key to sales success in today’s corporate and big ticket markets is to talk less and listen more.

Here’s proof. In 1992 I came across a small case of sales training booklets that would change my selling career forever. The case was labeled, Xerox’s Professional Selling Skills System III. The promises of the system seemed somewhat outrageous. And the sales model was unlike any sales system I had ever seen before then. But I reserved judgment and like Mikey… I tried it… I read every page of the system. I worked through the sample case studies and scenarios. I had no clue if my efforts would pay off or not.

The results? My sales more than doubled. In fact, finally finding a selling “system” instead of winging the sales process made me the top salesperson in under 30 days at that company where I had previously been struggling just to keep my job. People with more experience than I had years on this planet were selling less than me.

Pretty impressive stuff considering the month before I received a written warning of dismissal if my sales didn’t turn around. And here, all of a sudden, I became number one on the totem pole. Sweet!!

However, I DON’T recommend using the Xerox Selling System today.

The Xerox sales model is a tedious process to use. Yes, it’s more effective than “winging it”. But the problems the system brings are many.

The process is easily fouled if you forget one or more techniques or miss hearing your “cue” for what to say next. And worse, the Xerox selling model often causes objections where none existed before.

How? By encouraging you to attempt to force replies from your listener, by requiring you to follow a bunch of predetermined hoops to get your listener to jump through (which they probably don’t want to do) and by encouraging you to move them towards a close. People aren’t stupid. They will notice your efforts to ‘close’ them even if your closing process is merely parroting back to them what they liked about your offer, then doing some lame alternate choice close. You just destroyed your credibility and created unnecessary resistance.

That’s why I decided to look for something that’s just as effective but less mentally taxing — for me and for the client. What I found isn’t a single selling system. It’s a combination of two. Reverse Selling by Ari Galper (available at www.unlockthegame.com) and SPIN Selling by Neil Rackham (available through Amazon.com).

The SPIN Selling model is easier to use than Xerox model because there are only four elements to focus on: situation, problem, implication, needs. This simplifies the needs-based selling model.

To give an idea how simple it is, I use Microsoft One Note to separate each of the S.P.I.N. elements into four individual tabs. Basically each tab contains one or more questions to help me understand the client’s interests and needs, and whether or not there’s a match for what they want and what I do. This is NOT a collection of those lame sales closing gimmicks.

SPIN Selling confirmed what I had discovered on my own… listening and asking sincere questions is far more effective than using lame brained canned sales pitches. Trying to push people to do stuff they don’t want to do is just plain stupid. It doesn’t work in professional selling environments and it’s mentally draining on you and the person you’re speaking with.

As effective and simple as SPIN Selling is, it’s isn’t strong enough on its own for today’s sophisticated market either. Just like the Xerox model, the SPIN Selling method has holes too. Reverse Selling plugs those holes.

The underlying focus of Spin Selling is similar to that of the Xerox model: closing. “Sharpening Your Skills” (chapter 12 of SPIN Selling Fieldbook) with the aim of preparing a bunch of features and benefits in advance and then ‘vomiting’ that noise onto a client is a disaster for consultative selling. That type of selling is the main cause of unnecessary skepticism and objections in a sales call. Don’t do it.

Reverse Selling forces your attention away from closing and back where it belongs… determining if you and the client are a true match for each other or not. And if not you simply say so and thank them for their time. The focus is NOT closing. It’s helping people. That’s what’s missing from the SPIN Selling and the Xerox model.

That’s why I recommend using Spin Selling for its structure: situation, problem, implication, needs. But for what to say or ask during a sales call, I merge the Reverse Selling “no sales pitch” approach into those four elements.

I recommend you do it too. You’ll eliminate all selling pressure from you and the person you’re speaking with when you focus on their needs, instead of yours. And instead of reflecting an ‘always be closing’ mentality, your sincere concern and willingness to help will shine through.

And you’ll develop a selling structure that presents you as a concerned and competent professional. But best of all, by tossing out the archaic old school sales pitches you make it easy, even a joy for others to pick up the phone and talk with you.

Andre Bell is an author and marketing advisor. He runs an informational website that provides technology marketing tips and recommendations for Solution Providers, Computer Consultants, and Small VARs. Visit his official site at http://www.AndreBell.com for his free nine-step technology marketing guide.

Travel Videos

Travel Destination Videos

Consumers have the option to choose from a huge number of travel destinations and experiences: They not only want to comparison shop, look for the best deals on airline tickets, hotel reservations, rental cars, cruises, attractions and activities, but they want to see and feel the different flavors and characteristics each unique destination has to offer them — long before they commit to a destination.

Show them what the hotel offers … they want to see it for themselves. The same for activities, the surrounding amenities, shopping and so on. If your traveling is dedicated to a specific area such as a beach, then you need to offer your visitors video of real people enjoying the area.

You need to show them videos of amazing experiences and cultural activities that are availalbe in the area. The absolute best way to sell someone on a product is to show and tell and to let themselves in the scenery.

Video lends itself to emotional involvement marketing with music narration beautiful scenery and friendly smiling faces. The idea is to bring the traveller to the “WOW, I want to be there!” feeling using Video Montage Postcards, Living Video Brochures, and Guided Video Tours. Not only do they get a taste and feel of the destination, they can view the activities and fun soon to be discovered. Whether it’s a 30-second spot or a 30-minute DVD, the power of video is undeniable.

Travel Video Styles

Video Montage Postcards — Montage of the exotic beauty of each unique destination in a video postcard (duration 30 sec. to 1 minute). The inviting beaches, breathtaking ocean views can be brought to life to entice the travelers. Here are four common delivery options:

— Internet video from your web site link (can also be submitted to 40+ video sites with keyword tags for free traffic to your site.

— A menu-driven DVD that highlights many destinations on a same DVD (holds about 2 hours of high-resolution video)

— iPod format for portable walk tours.

Living Video Brochures/Catalogs — Bring your travel brochures and catalogs to life with a travel DVD filled with videos of all the hottest destinations, hotel selections, activities, and entertainment. Destination videos motivate and help travelers to book after they have watched the video.

Guided Video Tours — Entice the interest of the potential traveler with fun, personal guided tours of key destinations and possible activities. The traveler wants to know exactly what they are paying for — we do the research and give the consumer a menu of different options. A guide will bring them through all their exciting possibilities before they even start packing their bags! This style is ideal when accompanied by supporting brochures for a quick reference guide for their specific choices.

Travel Video Formats

Online — The addition of Internet video onto your site is a powerful one. Internet video and rich multimedia combine to form just another kind of video distribution system that puts travel products and services in front of interested, pre-qualified customers 24 – 7 – 365. And, video does this in an intimate one-on-one informative and entertaining selling experience. Destination videos attract more viewers to your Web site, hold them on your site longer and motivate them to purchase travel services through your travel gateway.

DVD — Utilize technology to its fullest with DVDs. Each destination can be a separate chapter. Hotels can be classified, and activities organized in high-tech multimedia layering. DVDs will soon replace the traditional paper-based catalogs of today.

Brochures — In conjunction with any of the above video formats, we can produce all traditional support materials that would serve as quick references to the travelers destinations.